--- title: Video consultations and security description: WriteUpp’s video consultations are simple, secure, and end-to-end encrypted. No downloads, no logins - just safe, confidential calls. --- [Skip to content](https://knowledge.writeupp.com/en/en/article/video-consultations-and-security-60cnrl#main-content) English Show submenu for translations [Contact us](https://knowledge.writeupp.com/en/kb-tickets/new?hsLang=en) [![writeupp\_logo\_blue200](https://knowledge.writeupp.com/hs-fs/hubfs/writeupp_logo_blue200.png?width=197&height=82&name=writeupp_logo_blue200.png)](https://www.writeupp.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://knowledge.writeupp.com/en/kb-tickets/new) - [Log in to your WriteUpp account](https://portal.writeupp.com/login/) [Log in to your WriteUpp account](https://portal.writeupp.com/login/) How can we help you? - There are no suggestions because the search field is empty. 1. [WriteUpp Knowledge Base](https://knowledge.writeupp.com/en?hsLang=en) 2. [Video Consultations](https://knowledge.writeupp.com/en/video-consultations?hsLang=en) 3. [Security for Video Consultations](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#security-for-video-consultations) September 17, 2025 # Video consultations and security WriteUpp's integrated video consultation platform is designed to provide you with a simple, secure way of conducting video calls. It uses a server based connection to facilitate browser to browser communcation. This allows real time media communication between browsers and allows those communication to take place using webpages. For both you and your clients, this means there's no software to download, nothing to log into, and you don't need to share any external credentials, like Skype, Zoom or FaceTime information. Video consultations are end to end encrypted, with a direct connection made between the two participants. When both you and your client have joined the online "room" created for your session, the browsers you are using connect directly to each other. WriteUpp simply "introduces" them to each other by facilitating the connection. Once you're connected, any data exchanged is not seen or saved by us. We do not retain any copies of the content of your video sessions, and such content is not stored anywhere on our servers. We are able to track any errors resulting from the video portal, but this doesn't contain any information on the content of the session with your client. It simply allows us to make sure the the platform is working as we expect it to, and to make it as robust as possible for you. 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