---
title: Enabling Group Video Calling in WriteUpp
description: Learn how to enable Group Video Calling in WriteUpp. Add video licences to your subscription to host group calls of up to 4 participants with unlimited minutes - perfect for team sessions, group therapy, or training.
---

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April 27, 2026

# Enabling Group Video Calling in WriteUpp

In WriteUpp, 1:1 video calling is included in your subscription. To host these calls, users will need to purchase video minute bundles.

If you’d like to also host **group video calls**, you can enable this via an add-on! 

Note: Group video calling is available to subscribers only. When you move from trial to a paid plan, simply add video licences to your subscription to enable it.

Each user who needs to host group calls will require a video licence. You’ll need to add enough video licences to your subscription to cover every user who needs one. Each video licence costs **£8 per month (excl. VAT).** *Note: For pricing in CAD and EUR, please check the Account page of your WriteUpp site, or chat to us via live chat.*

Users with a video licence also get **unlimited video minutes**, so you won’t need to purchase bundles for their calls!

### Why add Group Video Calling?

If you or your team host lots of video sessions, the Group Video Calling add-on can help you save money and simplify billing. Here are the benefits:

- Unlimited video minutes for licensed users (no bundles required!)
- Predictable pricing each month
- Host up to 4 participants in a single call
- Ideal for group therapy, training, or collaborative sessions

Even if you don’t need group video calling, the add-on could still save you money if you regularly use more than 800 minutes a month (prices in GBP)!

### How to enable group video calling

#### **1. Switch to Stripe Billing**

To add video licences to your subscription, you’ll need to be on Stripe Billing. Switching is simple - just follow the steps outlined [here](https://knowledge.writeupp.com/en/switching-to-stripe-billing?hsLang=en).

Once you’ve switched, or if you’re already on Stripe Billing, you can add licences using the steps below!

#### **2. Add video licences to your subscription**

1.  Go to **Settings** → **Account**

2\.  To add Licences to your subscription, simply use the **Video licence(s)** field to choose how many you need.

3.  Click **Update Subscription** to save your changes.

![Screenshot 2025-12-15 091213](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202025-12-15%20091213.png?width=670&height=301&name=Screenshot%202025-12-15%20091213.png)  
**Important information**: Changes to your subscription are handled using pro-rata billing. If you upgrade, you'll pay an additional cost for the remainder of your current billing cycle, with the charge added to your next invoice. If you downgrade, you’ll receive a credit for the unused portion, which will be deducted from your next invoice.

Warning: If you currently pay for your subscription via PayPal or GoCardless, you’ll need to [switch to Stripe billing](https://knowledge.writeupp.com/en/switching-to-stripe-billing?hsLang=en) before you can add video licences.

IMPORTANT: When you add a video licence to your subscription, you *must* then assign it to the user who requires it. If the licence is not assigned, video calls made by that user will continue to be deducted from your video minutes balance. Read below to learn how to assign a video licence.

#### **3. Assign your video licences**

1\.  Open the main menu and go to **Integrations & Add-ons** → **Video Consultation** → **Manage Licences:

![Screenshot 2026-03-20 111827](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202026-03-20%20111827.png?width=330&height=464&name=Screenshot%202026-03-20%20111827.png)**  
2.  You’ll see slots for each video licence in your subscription. Click **Assign** next to each one and select the user who needs it.

![Screenshot 2025-12-15 091645](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202025-12-15%20091645.png?width=670&height=311&name=Screenshot%202025-12-15%20091645.png)

Once assigned, those users will be able to host group video calls of up to 4 participants (including the host), with unlimited video minutes!

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- [WriteUpp for iOS & Android](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#main-content)

    - [Introducing the WriteUpp App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#introducing-the-writeupp-app)
    - [Using the Diary and Managing Appointments in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#using-the-diary-and-managing-appointments-in-the-app)
    - [Creating and Editing in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#creating-and-editing-in-the-app)
    - [Managing your Patients in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#managing-your-patients-in-the-app)
    - [Security and Troubleshooting](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#security-and-troubleshooting)
- [Stripe Integration](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#main-content)

    - [Introduction to Stripe](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#introduction-to-stripe)
    - [Switching from Square](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#switching-from-square)
    - [Connecting your Stripe Account](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#connecting-your-stripe-account)
    - [Stripe Fees](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-fees)
    - [The Stripe reader](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#the-stripe-reader)
    - [Stripe Online Payments](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-online-payments)
    - [Stripe FAQs](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-faqs)
- [CloudRx Integration](https://knowledge.writeupp.com/en/cloudrx-integration?hsLang=en#main-content)

    - [Introduction to CloudRx](https://knowledge.writeupp.com/en/cloudrx-integration?hsLang=en#introduction-to-cloudrx)
- [scan.com Integration](https://knowledge.writeupp.com/en/scan-com-integration?hsLang=en#main-content)

    - [Introduction to scan.com](https://knowledge.writeupp.com/en/scan-com-integration?hsLang=en#introduction-to-scan-com)
- [Mailchimp Integration](https://knowledge.writeupp.com/en/mailchimp-integration?hsLang=en#main-content)

    - [How to Connect to Mailchimp](https://knowledge.writeupp.com/en/mailchimp-integration?hsLang=en#how-to-connect-to-mailchimp)
- [Other Integrations](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#main-content)

    - [The WriteUpp Open API](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#the-writeupp-open-api)
    - [Square](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#square)
    - [Xero](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#xero)
    - [Healthcode](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#healthcode)
    - [Microsoft 365](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#microsoft-365)
    - [Heidi](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#heidi)
    - [Physitrack](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#physitrack)
    - [Wibbi](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#wibbi)
- [Troubleshooting](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#main-content)

    - [Troubleshooting](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#troubleshooting)
    - [Trouble Logging In](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#trouble-logging-in)
    - [Troubleshooting FAQs](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#troubleshooting-faqs)
- [Release Notes](https://knowledge.writeupp.com/en/release-notes?hsLang=en#main-content)

    - [Latest Releases](https://knowledge.writeupp.com/en/release-notes?hsLang=en#latest-releases)

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