--- title: How do I change the date and time formats in WriteUpp? description: Learn how to change date and time formats in WriteUpp’s General settings, including date order and 12-hour or 24-hour clock options. --- [Skip to content](https://knowledge.writeupp.com/en/how-do-i-change-the-date-and-time-formats-in-writeupp-#main-content) English Show submenu for translations [Contact us](https://knowledge.writeupp.com/en/kb-tickets/new?hsLang=en) [![writeupp\_logo\_blue200](https://knowledge.writeupp.com/hs-fs/hubfs/writeupp_logo_blue200.png?width=197&height=82&name=writeupp_logo_blue200.png)](https://www.writeupp.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://knowledge.writeupp.com/en/kb-tickets/new) - [Log in to your WriteUpp account](https://portal.writeupp.com/login/) [Log in to your WriteUpp account](https://portal.writeupp.com/login/) How can we help you? - There are no suggestions because the search field is empty. 1. [WriteUpp Knowledge Base](https://knowledge.writeupp.com/en?hsLang=en) 2. [Diary and Scheduling](https://knowledge.writeupp.com/en/diary-and-scheduling?hsLang=en) 3. [Diary Settings](https://knowledge.writeupp.com/en/diary-and-scheduling?hsLang=en#diary-settings) October 27, 2026 # How do I change the date and time formats in WriteUpp? You can choose how dates and times appear in WriteUpp using the **Date format** and **Time format** settings under **Settings → General**. These settings apply to your whole WriteUpp site, so all users share the same formats. You must be a Site Administrator to change them. ### Change your date and time formats 1. Open the main menu and select **Settings**. 2. Select the **General** tab. 3. Find **Date format** and choose your preferred option, DD/MM/YYYY OR MM/DD/YYYY. 4. Under **Time format**, choose whether to use the 24-hour or 12-hour clock. ![Screenshot 2026-10-20 115248](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202026-10-20%20115248.png?width=370&height=305&name=Screenshot%202026-10-20%20115248.png) 5. Select **Save**. You can change either setting independently.  #### Date format options Choose the order in which the day, month and year appear: | Option | Date order | Example: 20 October 2026 | | --- | --- | --- | | **DD/MM/YYYY** | Day, month, year | 20/10/2026 | | **MM/DD/YYYY** | Month, day, year | 10/20/2026 | When entering a date manually, follow the format shown in the field. #### Time format options | Option | How times appear | | --- | --- | | **24-hour (16:00)** | Uses the 24-hour clock, such as **09:00** or **16:00**. | | **12-hour (4:00 PM)** | Uses **AM** and **PM**, such as **9:00 AM** or **4:00 PM**. | ### Where are these formats used? Your chosen formats are used in areas such as the diary, appointment details, Online Booking and the Client Portal. They also apply to appointment dates and times inserted automatically into communications by WriteUpp. Changing the formats does not move appointments or change their saved dates and times. Your time zone is controlled by a separate setting. 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