---
title: How to connect the WisePad 3 as a payment device through the WriteUpp Pay app (Stripe Unified)
description: A guide to using the Stripe wisepad alongside the WriteUpp pay up to take in person payments.
---

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March 30, 2026

# How to connect the WisePad 3 as a payment device through the WriteUpp Pay app (Stripe Unified)

The WriteUpp Pay app allows you to connect a [WisePad 3](https://stripe.com/gb/terminal/wisepad3) card reader to take in-person card payments using Stripe Unified.

A benefit of connecting a WisePad 3 reader is that it allows the customer to insert their card and enter their PIN to complete the payment, which is useful for transactions over the contactless limit.

Before pairing the WisePad 3, you must first [log in to the WriteUpp Pay app](https://knowledge.writeupp.com/en/how-to-connect-your-mobile-phone-as-a-payment-device-through-the-writeupp-pay-app-stripe-unified?hsLang=en) on a compatible mobile  (or tablet) device. Once logged in, you can then connect the WisePad 3 via Bluetooth and choose it as your preferred payment method.

#### **What you’ll need before you start**

Make sure you have:

- [Stripe Unified connected](https://knowledge.writeupp.com/en/en/article/connecting-stripe-to-writeupp-mkqmfo?hsLang=en) in WriteUpp. If you are currently on a Stripe Standard connection, then you will need to [switch to Stripe Unified](https://knowledge.writeupp.com/en/en/article/switching-from-stripe-standard-to-stripe-unified-19do17h?hsLang=en) before continuing. 
- You have at least one location set up in Stripe that can be used for card readers. Click [here](https://docs.stripe.com/terminal/fleet/locations-and-zones?locale=en-GB) to learn how to manage locations in Stripe.
- The WriteUpp Pay app installed on your mobile or tablet device - available on [IOS](https://apps.apple.com/gb/app/writeupp-pay/id6755808021) and [Android](https://play.google.com/store/apps/details?id=com.writeupp&pcampaignid=web_share)
- Your WriteUpp login details
- A WisePad 3 card reader (charged and powered on)
- Bluetooth supported and enabled on your device

### Step 1: Log into the WriteUpp Pay app

1.  Open the WriteUpp Pay app on your mobile phone (or tablet device)

2.  Log in using your WriteUpp email address and password

3.  Your Stripe location details will be displayed. If you have multiple Stripe locations, you will be able to select which one to link to.

Important: You will be prompted to allow location permissions, which are required to take payments.

Step 2: Register your mobile device

1.  Tap **Confirm & Register**

2.  The app will run an eligibility check, confirming:

1. - Stripe Unified is connected
     - You have Bluetooth enabled on your device

1. - Your device has NFC available to take Tap to Pay payments. NOTE: You must ensure that NFC is turned on in your phone settings.  
       *If you are using a device that does not support NFC for Tap to Pay (which is common for tablets), then you can still take payment through a connected Wisepad reader. *

 3.  Once all necessary checks pass, tap **Start taking payments**

Your device is now registered and ready to connect a reader.

For more information on connecting your mobile phone as a payment device, click [here](https://knowledge.writeupp.com/en/how-to-connect-your-mobile-phone-as-a-payment-device-through-the-writeupp-pay-app-stripe-unified?hsLang=en). 

### Step 3: Pair the WisePad 3 card reader

1.  In the WriteUpp Pay app, tap **Settings** at the bottom of the screen:

![Screenshot 2026-02-12 120510](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202026-02-12%20120510.png?width=312&height=666&name=Screenshot%202026-02-12%20120510.png)  
2.  Select **Connect Stripe Reader:**

**![Screenshot 2026-02-12 114700](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202026-02-12%20114700.png?width=311&height=669&name=Screenshot%202026-02-12%20114700.png)**  
3.  Make sure your WisePad 3 is turned on and in discovery mode

- The WisePad 3 connects using Bluetooth

4.  The app will search for nearby readers and display the WisePad 3

5.  Tap **Connect**:  
![wisepad](https://knowledge.writeupp.com/hs-fs/hubfs/wisepad.png?width=329&height=669&name=wisepad.png)  
If no reader appears straight away, tap **Try again** to refresh the search.

### Step 4: Confirm the WisePad 3 is connected

To check the connection:

1.  Go to **Settings** → **Preferred payment method** in the app:

![Screenshot 2026-02-12 115100](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202026-02-12%20115100.png?width=310&height=665&name=Screenshot%202026-02-12%20115100.png)  
2.  You should now see two payment options:

- Tap to Pay (on phone)
- WisePad 3

![IMG\_3517 (8)-1](https://knowledge.writeupp.com/hs-fs/hubfs/IMG_3517%20(8)-1.png?width=334&height=671&name=IMG_3517%20(8)-1.png)

Here, you can select which device you’d like to use by default. If you've just paired the WisePad 3, this will automatically be selected as the default. 

#### **Taking payments with the WisePad 3**

Once connected:

- The WriteUpp Pay app will show a list of unpaid appointments and/or invoices
- You can select to take payment for an appointment/invoice from within the app, using the WisePad 3

[How to take payment for an appointment directly through the WriteUpp Pay app](https://knowledge.writeupp.com/en/how-to-take-payment-for-an-appointment-directly-through-the-writeupp-pay-app?hsLang=en)

Payments can also be initiated from the desktop version of WriteUpp and completed on the Wisepad reader:

[Stripe reader: Taking payment via the appointment modal](https://knowledge.writeupp.com/en/en/article/stripe-reader-taking-payment-via-the-appointment-modal-lgnd5n?hsLang=en)

[Stripe reader: Taking payment from the invoice](https://knowledge.writeupp.com/en/en/article/stripe-reader-taking-payment-from-the-invoice-w14mk3?hsLang=en)

[Stripe reader: Taking part payments](https://knowledge.writeupp.com/en/en/article/stripe-reader-taking-part-payments-1nmdya9?hsLang=en)

This gives you flexibility to take payments whether you’re working from your computer or on the go.

#### **Troubleshooting tips**

If you’re unable to connect the WisePad 3:

- Check Bluetooth is enabled on your phone
- Ensure the WisePad 3 is powered on and charged
- Tap **Try again** on the pairing screen

The WisePad 3 connects to your device via Bluetooth, so the connection may be lost when the app is closed. If you have any issues taking a payment after the initial connection, simply follow the steps above to reconnect the WisePad 3.

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    - [Troubleshooting for Video Consultations](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#troubleshooting-for-video-consultations)
    - [Before the Call](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#before-the-call)
    - [During the Call](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#during-the-call)
    - [Video Consultations FAQs](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#video-consultations-faqs)
- [Task Management](https://knowledge.writeupp.com/en/task-management?hsLang=en#main-content)

    - [Managing and Using Tasks](https://knowledge.writeupp.com/en/task-management?hsLang=en#managing-and-using-tasks)
- [Privacy & Data Security](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#main-content)

    - [GDPR and Consent](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#gdpr-and-consent)
    - [Your Data and Security](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#your-data-and-security)
    - [Two-Factor Authentication](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#two-factor-authentication)
    - [HTTPS and Signing In](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#https-and-signing-in)
    - [Access Requests](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#access-requests)
    - [WUID](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#wuid)
    - [Frequently Asked Questions](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#frequently-asked-questions)
- [Reporting & Data](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#main-content)

    - [Leaving Us?](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#leaving-us)
    - [Your WriteUpp Reports](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#your-writeupp-reports)
    - [Importing Data into WriteUpp](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#importing-data-into-writeupp)
    - [Exporting Data out of WriteUpp](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#exporting-data-out-of-writeupp)
    - [Reporting and Data FAQs](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#reporting-and-data-faqs)
- [WriteUpp for iOS & Android](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#main-content)

    - [Introducing the WriteUpp App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#introducing-the-writeupp-app)
    - [Using the Diary and Managing Appointments in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#using-the-diary-and-managing-appointments-in-the-app)
    - [Creating and Editing in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#creating-and-editing-in-the-app)
    - [Managing your Patients in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#managing-your-patients-in-the-app)
    - [Security and Troubleshooting](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#security-and-troubleshooting)
- [Stripe Integration](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#main-content)

    - [Introduction to Stripe](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#introduction-to-stripe)
    - [Switching from Square](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#switching-from-square)
    - [Connecting your Stripe Account](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#connecting-your-stripe-account)
    - [Stripe Fees](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-fees)
    - [The Stripe reader](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#the-stripe-reader)
    - [Stripe Online Payments](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-online-payments)
    - [Stripe FAQs](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-faqs)
- [CloudRx Integration](https://knowledge.writeupp.com/en/cloudrx-integration?hsLang=en#main-content)

    - [Introduction to CloudRx](https://knowledge.writeupp.com/en/cloudrx-integration?hsLang=en#introduction-to-cloudrx)
- [scan.com Integration](https://knowledge.writeupp.com/en/scan-com-integration?hsLang=en#main-content)

    - [Introduction to scan.com](https://knowledge.writeupp.com/en/scan-com-integration?hsLang=en#introduction-to-scan-com)
- [Mailchimp Integration](https://knowledge.writeupp.com/en/mailchimp-integration?hsLang=en#main-content)

    - [How to Connect to Mailchimp](https://knowledge.writeupp.com/en/mailchimp-integration?hsLang=en#how-to-connect-to-mailchimp)
- [Other Integrations](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#main-content)

    - [The WriteUpp Open API](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#the-writeupp-open-api)
    - [Square](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#square)
    - [Xero](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#xero)
    - [Healthcode](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#healthcode)
    - [Microsoft 365](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#microsoft-365)
    - [Heidi](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#heidi)
    - [Physitrack](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#physitrack)
    - [Wibbi](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#wibbi)
- [Troubleshooting](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#main-content)

    - [Troubleshooting](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#troubleshooting)
    - [Trouble Logging In](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#trouble-logging-in)
    - [Troubleshooting FAQs](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#troubleshooting-faqs)
- [Release Notes](https://knowledge.writeupp.com/en/release-notes?hsLang=en#main-content)

    - [Latest Releases](https://knowledge.writeupp.com/en/release-notes?hsLang=en#latest-releases)

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