---
title: How to connect your mobile phone as a payment device through the WriteUpp Pay app (Stripe Unified)
description: How to connect your mobile phone as a payment reader through Stripe
---

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July 8, 2026

# How to connect your mobile phone as a payment device through the WriteUpp Pay app (Stripe Unified)

The WriteUpp Pay app allows you to use your mobile phone (or tablet) as a payment device to take contactless (Tap to Pay) card payments, with no separate card reader required.

Once connected, your phone will appear as a payment reader in WriteUpp and can be used to take secure payments through Stripe Unified, initiated from either the app itself or from desktop.

#### **What you’ll need before you start**

Before connecting your phone, make sure that:

- You have access to your WriteUpp account and your login details.
- Your site has [Stripe Unified connected in WriteUpp.](https://knowledge.writeupp.com/en/en/article/connecting-stripe-to-writeupp-mkqmfo?hsLang=en)  If you are currently on a Stripe Standard connection, then you will need to [switch to Stripe Unified](https://knowledge.writeupp.com/en/en/article/switching-from-stripe-standard-to-stripe-unified-19do17h?hsLang=en) before continuing. 
- You have at least one location set up in Stripe that can be used for card readers. Click [here](https://docs.stripe.com/terminal/fleet/locations-and-zones?locale=en-GB) to learn how to manage locations in Stripe.<https://docs.stripe.com/terminal/fleet/locations-and-zones?locale=en-GB>
- You have a compatible mobile device that supports NFC (Near Field Communication)  
  *NOTE: If your device does not support NFC for Tap to Pay (which is common for tablets), you can still take in-person payments by connecting a [WisePad 3 reader through the WriteUpp Pay app](https://knowledge.writeupp.com/en/how-to-connect-the-wisepad-3-as-a-payment-device-through-the-writeupp-pay-app-stripe-unified?hsLang=en) using Bluetooth.*
- NFC is enabled in your phone’s system settings (if available)

*For Tap to Pay on iPhone, the WriteUpp Pay app requires **iOS 18 or later**. This means iPhone XR, iPhone XS, iPhone XS Max, or newer. iPhone 8/8 Plus and iPhone X cannot install iOS 18, so they cannot use the WriteUpp Pay app even though they have NFC. Users on unsupported devices can use payment links or a supported device/reader workflow. *

### Step 1: Log into the WriteUpp Pay app

1.  Download and open the WriteUpp Pay app on your mobile phone or tablet device (available on [IOS](https://apps.apple.com/gb/app/writeupp-pay/id6755808021) and [Android)](https://play.google.com/store/apps/details?id=com.writeupp&utm_source=emea_Med)

2.  Log in using your WriteUpp email address and password. Note: On IOS, you must accept the Terms of use to be able to log in. 

When prompted, you *must* allow location permissions to continue. Location access is required for payments to work.

3.  Once logged in, you’ll see your Stripe location details:

![Screenshot 2026-02-12 112610](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202026-02-12%20112610.png?width=315&height=663&name=Screenshot%202026-02-12%20112610.png)

Note: If you have more than one location set up in Stripe, you can choose which location to attach the Tap to Pay phone device to.

If an error occurs at this stage preventing you from continuing, please check that you have at least one location set up in Stripe that can be used for card readers. Without this, payments cannot be processed. Click [here](https://docs.stripe.com/terminal/fleet/locations-and-zones?locale=en-GB) to learn how to manage locations in Stripe.

### Step 2: Register your phone as a payment device

 1.  Once you are happy with the Stripe location details, tap **Confirm &** **Register** in the app

2.  The app will run an eligibility check, confirming that:

- Stripe Unified is connected to your WriteUpp account
- Your phone has Bluetooth enabled - only necessary if you are also connecting the Wisepad 3
- NFC is available and switched on

![Screenshot 2026-02-12 112758](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202026-02-12%20112758.png?width=318&height=657&name=Screenshot%202026-02-12%20112758.png)

If NFC is disabled, you will need to turn it on in your phone’s settings before continuing. If your device does not support NFC for Tap to Pay (which is common for tablets), you can still take in-person payments by [connecting a WisePad 3 reader through the WriteUpp Pay app using Bluetooth](https://knowledge.writeupp.com/en/how-to-connect-the-wisepad-3-as-a-payment-device-through-the-writeupp-pay-app-stripe-unified?hsLang=en).

 3.  Once all necessary checks pass, the ****Start Taking Payments**** button will become available. Tap it. 

Your phone is now registered as a payment device! 

### Step 3: Confirm your phone is connected in WriteUpp (Desktop)

To verify the connection:

 1.  Log in to WriteUpp on desktop

2.  Go to **Main Menu → Integrations & Add-Ons → Stripe**

3.  Click **Configure**

4.  Your mobile phone will now appear in the list of connected readers on the Stripe integration screen:

![Screenshot 2026-02-12 112958](https://knowledge.writeupp.com/hs-fs/hubfs/Screenshot%202026-02-12%20112958.png?width=670&height=212&name=Screenshot%202026-02-12%20112958.png)  
Your phone will appear in the reader table as “\[Username\] – \[device and model\]”. You can edit this name to make it easier to recognise by clicking the pencil icon next to it and entering a new name.

#### **Taking payments using the Payments app**

Once registered, the WriteUpp Pay app will show a list of unpaid appointments and/or invoices for the day linked to your WriteUpp account.

From here, you can:

- Select to take payment for an unpaid appointment/invoice from within the app
- Take a contactless payment directly on your phone

[How to take payment for an appointment directly through the WriteUpp Pay app](https://knowledge.writeupp.com/en/how-to-take-payment-for-an-appointment-directly-through-the-writeupp-pay-app?hsLang=en)

You can also initiate payments from the desktop version of WriteUpp and complete them on your mobile device:

[Stripe reader: Taking payment via the appointment modal](https://knowledge.writeupp.com/en/en/article/stripe-reader-taking-payment-via-the-appointment-modal-lgnd5n?hsLang=en)

[Stripe reader: Taking payment from the invoice](https://knowledge.writeupp.com/en/en/article/stripe-reader-taking-payment-from-the-invoice-w14mk3?hsLang=en)

[Stripe reader: Taking part payments](https://knowledge.writeupp.com/en/en/article/stripe-reader-taking-part-payments-1nmdya9?hsLang=en)

This gives you flexibility to take payments whether you’re on the go or working from your computer.

##### **Troubleshooting tips**

If you’re unable to register your phone:

- Check that Stripe Unified is fully connected in WriteUpp
- Check that you have at least one location set up in Stripe that can be used for card readers. Click [here](https://docs.stripe.com/terminal/fleet/locations-and-zones?locale=en-GB) to learn how to manage locations in Stripe. 
- Make sure the WriteUpp Pay app has permission to access your location. If you’re unsure, check your phone’s settings to confirm location access is enabled.
- Make sure NFC is enabled in your phone’s settings. If NFC is not supported, then Bluetooth must be enabled in the device settings to connect a WisePad 3 reader instead. 

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    - [Communications for Video Consultations](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#communications-for-video-consultations)
    - [Setting up Video Consultations](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#setting-up-video-consultations)
    - [Troubleshooting for Video Consultations](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#troubleshooting-for-video-consultations)
    - [Before the Call](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#before-the-call)
    - [During the Call](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#during-the-call)
    - [Video Consultations FAQs](https://knowledge.writeupp.com/en/video-consultations?hsLang=en#video-consultations-faqs)
- [Task Management](https://knowledge.writeupp.com/en/task-management?hsLang=en#main-content)

    - [Managing and Using Tasks](https://knowledge.writeupp.com/en/task-management?hsLang=en#managing-and-using-tasks)
- [Privacy & Data Security](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#main-content)

    - [GDPR and Consent](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#gdpr-and-consent)
    - [Your Data and Security](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#your-data-and-security)
    - [Two-Factor Authentication](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#two-factor-authentication)
    - [HTTPS and Signing In](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#https-and-signing-in)
    - [Access Requests](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#access-requests)
    - [WUID](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#wuid)
    - [Frequently Asked Questions](https://knowledge.writeupp.com/en/privacy-data-security?hsLang=en#frequently-asked-questions)
- [Reporting & Data](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#main-content)

    - [Leaving Us?](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#leaving-us)
    - [Your WriteUpp Reports](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#your-writeupp-reports)
    - [Importing Data into WriteUpp](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#importing-data-into-writeupp)
    - [Exporting Data out of WriteUpp](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#exporting-data-out-of-writeupp)
    - [Reporting and Data FAQs](https://knowledge.writeupp.com/en/reporting-data?hsLang=en#reporting-and-data-faqs)
- [WriteUpp for iOS & Android](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#main-content)

    - [Introducing the WriteUpp App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#introducing-the-writeupp-app)
    - [Using the Diary and Managing Appointments in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#using-the-diary-and-managing-appointments-in-the-app)
    - [Creating and Editing in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#creating-and-editing-in-the-app)
    - [Managing your Patients in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#managing-your-patients-in-the-app)
    - [Security and Troubleshooting](https://knowledge.writeupp.com/en/writeupp-for-ios-android?hsLang=en#security-and-troubleshooting)
- [Stripe Integration](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#main-content)

    - [Introduction to Stripe](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#introduction-to-stripe)
    - [Switching from Square](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#switching-from-square)
    - [Connecting your Stripe Account](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#connecting-your-stripe-account)
    - [Stripe Fees](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-fees)
    - [The Stripe reader](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#the-stripe-reader)
    - [Stripe Online Payments](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-online-payments)
    - [Stripe FAQs](https://knowledge.writeupp.com/en/stripe-integration?hsLang=en#stripe-faqs)
- [CloudRx Integration](https://knowledge.writeupp.com/en/cloudrx-integration?hsLang=en#main-content)

    - [Introduction to CloudRx](https://knowledge.writeupp.com/en/cloudrx-integration?hsLang=en#introduction-to-cloudrx)
- [scan.com Integration](https://knowledge.writeupp.com/en/scan-com-integration?hsLang=en#main-content)

    - [Introduction to scan.com](https://knowledge.writeupp.com/en/scan-com-integration?hsLang=en#introduction-to-scan-com)
- [Mailchimp Integration](https://knowledge.writeupp.com/en/mailchimp-integration?hsLang=en#main-content)

    - [How to Connect to Mailchimp](https://knowledge.writeupp.com/en/mailchimp-integration?hsLang=en#how-to-connect-to-mailchimp)
- [Other Integrations](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#main-content)

    - [The WriteUpp Open API](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#the-writeupp-open-api)
    - [Square](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#square)
    - [Xero](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#xero)
    - [Healthcode](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#healthcode)
    - [Microsoft 365](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#microsoft-365)
    - [Heidi](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#heidi)
    - [Physitrack](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#physitrack)
    - [Wibbi](https://knowledge.writeupp.com/en/other-integrations?hsLang=en#wibbi)
- [Troubleshooting](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#main-content)

    - [Troubleshooting](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#troubleshooting)
    - [Trouble Logging In](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#trouble-logging-in)
    - [Troubleshooting FAQs](https://knowledge.writeupp.com/en/troubleshooting?hsLang=en#troubleshooting-faqs)
- [Release Notes](https://knowledge.writeupp.com/en/release-notes?hsLang=en#main-content)

    - [Latest Releases](https://knowledge.writeupp.com/en/release-notes?hsLang=en#latest-releases)

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