---
title: Privacy & Data Security | WriteUpp Knowledge Base
description: GDPR, 2FA, and everything else you need to know about data security in WriteUpp
---

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1. [WriteUpp Knowledge Base](https://knowledge.writeupp.com/en)
2. [Privacy & Data Security](https://knowledge.writeupp.com/en/privacy-data-security)

# Privacy & Data Security

 GDPR, 2FA, and everything else you need to know about data security in WriteUpp

## GDPR and Consent

- [Who are your sub-processors?](https://knowledge.writeupp.com/en/en/article/who-are-your-sub-processors-1fk44a6)
- [Can I use WriteUpp to record CPD?](https://knowledge.writeupp.com/en/en/article/can-i-use-writeupp-to-record-cpd-10gdzcy)
- [Can we have a specific and/or signed DPA?](https://knowledge.writeupp.com/en/en/article/can-we-have-a-specific-andor-signed-dpa-kqkh0g)
- [Why have we invested in Microsoft Azure?](https://knowledge.writeupp.com/en/en/article/why-have-we-invested-in-microsoft-azure-1eytt5a)
- [Sample Consent Text](https://knowledge.writeupp.com/en/en/article/sample-consent-text-168xnxz)
- [What should the consent feature be used for?](https://knowledge.writeupp.com/en/en/article/what-should-the-consent-feature-be-used-for-gvr4q3)
- [Is WriteUpp GDPR compliant?](https://knowledge.writeupp.com/en/en/article/is-writeupp-gdpr-compliant-1ih2158)
- [Do you have some example portal introduction text (for GDPR)?](https://knowledge.writeupp.com/en/en/article/do-you-have-some-example-portal-introduction-text-for-gdpr-1804qq3)

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## Your Data and Security

- [Account Security - Best Practice](https://knowledge.writeupp.com/en/account-security-best-practices)
- [Where is my data stored?](https://knowledge.writeupp.com/en/en/article/where-is-my-data-stored-1nt4p0n)
- [How do You Handle Patient Confidentiality & Data Security?](https://knowledge.writeupp.com/en/en/article/how-do-you-handle-patient-confidentiality-data-security-o3x9k2)
- [I’ve unsubscribed and my data has been deleted - why?](https://knowledge.writeupp.com/en/en/article/ive-unsubscribed-and-my-data-has-been-deleted-why-1i54ex)
- [What is the Security Log used for in WriteUpp?](https://knowledge.writeupp.com/en/en/article/what-is-the-security-log-used-for-in-writeupp-1u69ub7)
- [Do I need to do anything about Strong Customer Authentication (SCA)?](https://knowledge.writeupp.com/en/en/article/do-i-need-to-do-anything-about-strong-customer-authentication-sca-lux1o0)
- [Are emails sent from WriteUpp encrypted/secure?](https://knowledge.writeupp.com/en/en/article/are-emails-sent-from-writeupp-encryptedsecure-5ybz5c)

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## Two-Factor Authentication

- [What does "Trust this device" mean?](https://knowledge.writeupp.com/en/en/article/what-does-trust-this-device-mean-1w94bu7)
- [What should I do if a member of my team can't login with 2FA?](https://knowledge.writeupp.com/en/en/article/what-should-i-do-if-a-member-of-my-team-cant-login-with-2fa-1r01bx8)
- [Why do you need my mobile number to set up 2FA?](https://knowledge.writeupp.com/en/en/article/why-do-you-need-my-mobile-number-to-set-up-2fa-bnt3ba)
- [What happens if I lose my phone with 2FA activated?](https://knowledge.writeupp.com/en/en/article/what-happens-if-i-lose-my-phone-with-2fa-activated-7ickgt)
- [Do I have to have text credits for 2FA?](https://knowledge.writeupp.com/en/en/article/do-i-have-to-have-text-credits-for-2fa-2ea9ia)
- [Do I have to have a mobile phone to secure my site with Two-Factor Authentication (2FA)?](https://knowledge.writeupp.com/en/en/article/do-i-have-to-have-a-mobile-phone-to-secure-my-site-with-two-factor-authentication-2fa-1xllm02)
- [Sample Team Briefing About Two-Factor Authentication (2FA)](https://knowledge.writeupp.com/en/en/article/sample-team-briefing-about-two-factor-authentication-2fa-dmf8uc)
- [How do I set up two-factor authentication (2FA) as a user?](https://knowledge.writeupp.com/en/en/article/how-do-i-set-up-two-factor-authentication-2fa-as-a-user-gri1zf)
- [How do I enable two-factor authentication (2FA)?](https://knowledge.writeupp.com/en/en/article/how-do-i-enable-two-factor-authentication-2fa-9n9nxm)
- [How do I login once I have set up 2FA?](https://knowledge.writeupp.com/en/en/article/how-do-i-login-once-i-have-set-up-2fa-1a5sc1b)
- [Does WriteUpp support Two-Factor Authentication (2FA)?](https://knowledge.writeupp.com/en/en/article/does-writeupp-support-two-factor-authentication-2fa-frlvga)
- [How do I re-activate 2FA?](https://knowledge.writeupp.com/en/en/article/how-do-i-re-activate-2fa-1eoq53n)
- [Can I use a different authentication app (instead of Google)?](https://knowledge.writeupp.com/en/en/article/can-i-use-a-different-authentication-app-instead-of-google-5gcxdn)
- [Can I turn on 2FA for specific users?](https://knowledge.writeupp.com/en/en/article/can-i-turn-on-2fa-for-specific-users-6rdmnc)
- [Can I change the period of time between code changes when using 2FA?](https://knowledge.writeupp.com/en/en/article/can-i-change-the-period-of-time-between-code-changes-when-using-2fa-12pl8m)
- [How do I de-activate 2FA on my site?](https://knowledge.writeupp.com/en/en/article/how-do-i-de-activate-2fa-on-my-site-13db9xx)
- [How do I know if a user has completed the 2FA set up process?](https://knowledge.writeupp.com/en/en/article/how-do-i-know-if-a-user-has-completed-the-2fa-set-up-process-4l5enw)
- [CHECKLIST FOR SITE ADMINS: Enabling Two Factor Authentication (2FA)](https://knowledge.writeupp.com/en/en/article/checklist-for-site-admins-enabling-two-factor-authentication-2fa-arqwmi)
- [Removing verification codes through iCloud keychain](https://knowledge.writeupp.com/en/en/article/removing-verification-codes-through-icloud-keychain-bilzp6)
- [Can I reset 2FA for myself or another user?](https://knowledge.writeupp.com/en/en/article/can-i-reset-2fa-for-myself-or-another-user-obycpy)
- [How do I install Google Authenticator?](https://knowledge.writeupp.com/en/en/article/how-do-i-install-google-authenticator-1so4gae)
- [I'm having difficulties logging in with 2FA. What should I do?](https://knowledge.writeupp.com/en/en/article/im-having-difficulties-logging-in-with-2fa-what-should-i-do-jfirq6)
- [How do I login if I have deleted Google Authenticator?](https://knowledge.writeupp.com/en/en/article/how-do-i-login-if-i-have-deleted-google-authenticator-18xcmm5)
- [Two factor authentication and iCloud Keychain on macOS and iOS](https://knowledge.writeupp.com/en/en/article/two-factor-authentication-and-icloud-keychain-on-macos-and-ios-mvzcjd)

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## HTTPS and Signing In

- [SSL Error: This is probably not the site you are looking for!](https://knowledge.writeupp.com/en/en/article/ssl-error-this-is-probably-not-the-site-you-are-looking-for-1tfznxa)
- [Why am I seeing reCaptcha/I am not a robot?](https://knowledge.writeupp.com/en/en/article/why-am-i-seeing-recaptchai-am-not-a-robot-sgomsu)
- [HTTPS - What is it and why is it important?](https://knowledge.writeupp.com/en/en/article/https-what-is-it-and-why-is-it-important-hj187g)

## Access Requests

- [How do I download an Access Request?](https://knowledge.writeupp.com/en/en/article/how-do-i-download-an-access-request-pxf1qy)
- [How do I handle an Access Request?](https://knowledge.writeupp.com/en/en/article/how-do-i-handle-an-access-request-136kgyu)
- [Sample Access Request Confirmation Letter](https://knowledge.writeupp.com/en/en/article/sample-access-request-confirmation-letter-14kt1p8)

## WUID

- [How do I search by WUID?](https://knowledge.writeupp.com/en/en/article/how-do-i-search-by-wuid-14x2z2t)
- [Why do we ask you for your client's WUID?](https://knowledge.writeupp.com/en/en/article/why-do-we-ask-you-for-your-clients-wuid-18mm3ym)
- [What is WUID?](https://knowledge.writeupp.com/en/en/article/what-is-wuid-eccgpf)

## Frequently Asked Questions

- [Is WriteUpp ISO27001 certified?](https://knowledge.writeupp.com/en/en/article/is-writeupp-iso27001-certified-1g29r9r)
- [FAQ's regarding backups](https://knowledge.writeupp.com/en/en/article/faqs-regarding-backups-9r9cis)
- [Privacy & Data Security - FAQs](https://knowledge.writeupp.com/en/en/article/privacy-data-security-faqs-hmy8mm)

- [About Us](https://knowledge.writeupp.com/en/about-us#main-content)

    - [The Company](https://knowledge.writeupp.com/en/about-us#the-company)
    - [WriteUpp](https://knowledge.writeupp.com/en/about-us#writeupp)
    - [Reviews, Requests and Referrals](https://knowledge.writeupp.com/en/about-us#reviews-requests-and-referrals)
- [30 Day Trial](https://knowledge.writeupp.com/en/30-day-trial#main-content)

    - [Trial Login and URL](https://knowledge.writeupp.com/en/30-day-trial#trial-login-and-url)
    - [Your Free Trial](https://knowledge.writeupp.com/en/30-day-trial#your-free-trial)
    - [Video Minutes and Text Credits](https://knowledge.writeupp.com/en/30-day-trial#video-minutes-and-text-credits)
    - [The End of the Trial](https://knowledge.writeupp.com/en/30-day-trial#the-end-of-the-trial)
- [Getting started](https://knowledge.writeupp.com/en/getting-started#main-content)

    - [Before Subscribing](https://knowledge.writeupp.com/en/getting-started#before-subscribing)
    - [Subscribing](https://knowledge.writeupp.com/en/getting-started#subscribing)
- [My WriteUpp](https://knowledge.writeupp.com/en/my-writeupp#main-content)

    - [My WriteUpp Subscription](https://knowledge.writeupp.com/en/my-writeupp#my-writeupp-subscription)
    - [Customise your WriteUpp](https://knowledge.writeupp.com/en/my-writeupp#customise-your-writeupp)
    - [My Notifications](https://knowledge.writeupp.com/en/my-writeupp#my-notifications)
    - [My Payments](https://knowledge.writeupp.com/en/my-writeupp#my-payments)
    - [WriteUpp Features](https://knowledge.writeupp.com/en/my-writeupp#writeupp-features)
    - [Customer Support](https://knowledge.writeupp.com/en/my-writeupp#customer-support)
    - [Tips and Tricks](https://knowledge.writeupp.com/en/my-writeupp#tips-and-tricks)
    - [My WriteUpp FAQs](https://knowledge.writeupp.com/en/my-writeupp#my-writeupp-faqs)
- [Pricing & Licencing](https://knowledge.writeupp.com/en/pricing-licencing#main-content)

    - [PayPal and Direct Debit Payments](https://knowledge.writeupp.com/en/pricing-licencing#paypal-and-direct-debit-payments)
    - [Your Subscription](https://knowledge.writeupp.com/en/pricing-licencing#your-subscription)
    - [Pricing and Licensing](https://knowledge.writeupp.com/en/pricing-licencing#pricing-and-licensing)
    - [Frequently Asked Questions](https://knowledge.writeupp.com/en/pricing-licencing#frequently-asked-questions)
- [User Management](https://knowledge.writeupp.com/en/user-management#main-content)

    - [Subscription/User Changes](https://knowledge.writeupp.com/en/user-management#subscription-user-changes)
    - [My Users](https://knowledge.writeupp.com/en/user-management#my-users)
    - [User Roles](https://knowledge.writeupp.com/en/user-management#user-roles)
- [Patient Management](https://knowledge.writeupp.com/en/patient-management#main-content)

    - [Your Lists in WriteUpp](https://knowledge.writeupp.com/en/patient-management#your-lists-in-writeupp)
    - [Your Waiting List](https://knowledge.writeupp.com/en/patient-management#your-waiting-list)
    - [Managing a Client Record](https://knowledge.writeupp.com/en/patient-management#managing-a-client-record)
    - [Your Caseload](https://knowledge.writeupp.com/en/patient-management#your-caseload)
    - [Attaching Files to the Client Record](https://knowledge.writeupp.com/en/patient-management#attaching-files-to-the-client-record)
    - [Managing Patient Appointments](https://knowledge.writeupp.com/en/patient-management#managing-patient-appointments)
    - [Patient Assignment](https://knowledge.writeupp.com/en/patient-management#patient-assignment)
- [Patient Summary](https://knowledge.writeupp.com/en/patient-summary#main-content)

    - [The Client Summary](https://knowledge.writeupp.com/en/patient-summary#the-client-summary)
    - [Client Records](https://knowledge.writeupp.com/en/patient-summary#client-records)
    - [The Active Client](https://knowledge.writeupp.com/en/patient-summary#the-active-client)
    - [Custom Fields](https://knowledge.writeupp.com/en/patient-summary#custom-fields)
    - [Third Parties](https://knowledge.writeupp.com/en/patient-summary#third-parties)
    - [Tags](https://knowledge.writeupp.com/en/patient-summary#tags)
    - [Attachments](https://knowledge.writeupp.com/en/patient-summary#attachments)
- [Diary and Scheduling](https://knowledge.writeupp.com/en/diary-and-scheduling#main-content)

    - [Appointment Types](https://knowledge.writeupp.com/en/diary-and-scheduling#appointment-types)
    - [Group bookings](https://knowledge.writeupp.com/en/diary-and-scheduling#group-bookings)
    - [Appointment Categories](https://knowledge.writeupp.com/en/diary-and-scheduling#appointment-categories)
    - [Appointment Statuses](https://knowledge.writeupp.com/en/diary-and-scheduling#appointment-statuses)
    - [Appointment Communications](https://knowledge.writeupp.com/en/diary-and-scheduling#appointment-communications)
    - [Introduction to Booking Appointments](https://knowledge.writeupp.com/en/diary-and-scheduling#introduction-to-booking-appointments)
    - [Booking other Appointment Types](https://knowledge.writeupp.com/en/diary-and-scheduling#booking-other-appointment-types)
    - [Printing your Appointments](https://knowledge.writeupp.com/en/diary-and-scheduling#printing-your-appointments)
    - [Invoiced Appointments](https://knowledge.writeupp.com/en/diary-and-scheduling#invoiced-appointments)
    - [Deleting Appointments](https://knowledge.writeupp.com/en/diary-and-scheduling#deleting-appointments)
    - [Appointments FAQ's](https://knowledge.writeupp.com/en/diary-and-scheduling#appointments-faqs)
    - [Diary Views](https://knowledge.writeupp.com/en/diary-and-scheduling#diary-views)
    - [My Working Hours and Breaks](https://knowledge.writeupp.com/en/diary-and-scheduling#my-working-hours-and-breaks)
    - [Locations and Rooms](https://knowledge.writeupp.com/en/diary-and-scheduling#locations-and-rooms)
    - [Diary Settings](https://knowledge.writeupp.com/en/diary-and-scheduling#diary-settings)
    - [Syncing my Diary](https://knowledge.writeupp.com/en/diary-and-scheduling#syncing-my-diary)
    - [Resource Groups](https://knowledge.writeupp.com/en/diary-and-scheduling#resource-groups)
- [Notes](https://knowledge.writeupp.com/en/notes#main-content)

    - [Linking Notes to Appointments](https://knowledge.writeupp.com/en/notes#linking-notes-to-appointments)
    - [Creating Notes](https://knowledge.writeupp.com/en/notes#creating-notes)
    - [Editing Notes](https://knowledge.writeupp.com/en/notes#editing-notes)
    - [Managing Notes](https://knowledge.writeupp.com/en/notes#managing-notes)
    - [Note's Editor](https://knowledge.writeupp.com/en/notes#notes-editor)
    - [Sending Notes](https://knowledge.writeupp.com/en/notes#sending-notes)
    - [Note History](https://knowledge.writeupp.com/en/notes#note-history)
    - [Annotations in Notes](https://knowledge.writeupp.com/en/notes#annotations-in-notes)
    - [Note Keywords](https://knowledge.writeupp.com/en/notes#note-keywords)
    - [Handling Paper Notes](https://knowledge.writeupp.com/en/notes#handling-paper-notes)
    - [Notes FAQs](https://knowledge.writeupp.com/en/notes#notes-faqs)
- [Forms & Assessments](https://knowledge.writeupp.com/en/forms-assessments#main-content)

    - [Introducing Smart Forms](https://knowledge.writeupp.com/en/forms-assessments#introducing-smart-forms)
    - [Introducing the Form Builder](https://knowledge.writeupp.com/en/forms-assessments#introducing-the-form-builder)
    - [Creating and Editing Assessment Templates in the Form Builder](https://knowledge.writeupp.com/en/forms-assessments#creating-and-editing-assessment-templates-in-the-form-builder)
    - [Sending Smart Forms](https://knowledge.writeupp.com/en/forms-assessments#sending-smart-forms)
    - [Smart Forms Completed by the Client](https://knowledge.writeupp.com/en/forms-assessments#smart-forms-completed-by-the-client)
    - [The Assessment Store](https://knowledge.writeupp.com/en/forms-assessments#the-assessment-store)
    - [Managing your Assessment Forms](https://knowledge.writeupp.com/en/forms-assessments#managing-your-assessment-forms)
    - [Using 'Smart' Fields](https://knowledge.writeupp.com/en/forms-assessments#using-smart-fields)
    - [Obtaining Consent](https://knowledge.writeupp.com/en/forms-assessments#obtaining-consent)
    - [Sending Consent Forms](https://knowledge.writeupp.com/en/forms-assessments#sending-consent-forms)
    - [Obtaining a Signature](https://knowledge.writeupp.com/en/forms-assessments#obtaining-a-signature)
    - [Outcome Measures](https://knowledge.writeupp.com/en/forms-assessments#outcome-measures)
- [Letters & Documents](https://knowledge.writeupp.com/en/letters-documents#main-content)

    - [Introduction to Documentation in WriteUpp](https://knowledge.writeupp.com/en/letters-documents#introduction-to-documentation-in-writeupp)
    - [Creating and Editing Document Templates](https://knowledge.writeupp.com/en/letters-documents#creating-and-editing-document-templates)
    - [Sending Documents](https://knowledge.writeupp.com/en/letters-documents#sending-documents)
    - [Printing Documents](https://knowledge.writeupp.com/en/letters-documents#printing-documents)
    - [Managing Documents](https://knowledge.writeupp.com/en/letters-documents#managing-documents)
    - [Document History](https://knowledge.writeupp.com/en/letters-documents#document-history)
- [AI Scribe](https://knowledge.writeupp.com/en/ai-scribe#main-content)

    - [Enabling AI Scribe](https://knowledge.writeupp.com/en/ai-scribe#enabling-ai-scribe)
    - [Using AI Scribe](https://knowledge.writeupp.com/en/ai-scribe#using-ai-scribe)
- [File Storage](https://knowledge.writeupp.com/en/file-storage#main-content)

    - [Storing and Sharing Files](https://knowledge.writeupp.com/en/file-storage#storing-and-sharing-files)
- [Invoicing & Payment](https://knowledge.writeupp.com/en/invoicing-payment#main-content)

    - [Editing your Invoice Layout](https://knowledge.writeupp.com/en/invoicing-payment#editing-your-invoice-layout)
    - [Payment Types](https://knowledge.writeupp.com/en/invoicing-payment#payment-types)
    - [Sending Invoices](https://knowledge.writeupp.com/en/invoicing-payment#sending-invoices)
    - [VAT Rates](https://knowledge.writeupp.com/en/invoicing-payment#vat-rates)
    - [Invoicing different Appointment Types](https://knowledge.writeupp.com/en/invoicing-payment#invoicing-different-appointment-types)
    - [Invoicing and Payments FAQs](https://knowledge.writeupp.com/en/invoicing-payment#invoicing-and-payments-faqs)
    - [Creating an Invoice](https://knowledge.writeupp.com/en/invoicing-payment#creating-an-invoice)
    - [Taking Part Payments](https://knowledge.writeupp.com/en/invoicing-payment#taking-part-payments)
    - [Exporting to Xero](https://knowledge.writeupp.com/en/invoicing-payment#exporting-to-xero)
    - [Creating and Invoicing Expenses](https://knowledge.writeupp.com/en/invoicing-payment#creating-and-invoicing-expenses)
    - [Creating and Using Discount Codes](https://knowledge.writeupp.com/en/invoicing-payment#creating-and-using-discount-codes)
    - [Editing and Deleting Invoices](https://knowledge.writeupp.com/en/invoicing-payment#editing-and-deleting-invoices)
    - [Invoicing using Healthcode](https://knowledge.writeupp.com/en/invoicing-payment#invoicing-using-healthcode)
    - [Paying Invoices](https://knowledge.writeupp.com/en/invoicing-payment#paying-invoices)
    - [Viewing your Invoices](https://knowledge.writeupp.com/en/invoicing-payment#viewing-your-invoices)
- [Patient Communication](https://knowledge.writeupp.com/en/patient-communication#main-content)

    - [Introduction to Messaging](https://knowledge.writeupp.com/en/patient-communication#introduction-to-messaging)
    - [Introduction to Appointment Communications](https://knowledge.writeupp.com/en/patient-communication#introduction-to-appointment-communications)
    - [Setting up Appointment Communications](https://knowledge.writeupp.com/en/patient-communication#setting-up-appointment-communications)
    - [Email Templates for Appointment Communications](https://knowledge.writeupp.com/en/patient-communication#email-templates-for-appointment-communications)
    - [SMS Templates for Appointment Communications](https://knowledge.writeupp.com/en/patient-communication#sms-templates-for-appointment-communications)
    - [Managing Appointment Confirmations and Reminders](https://knowledge.writeupp.com/en/patient-communication#managing-appointment-confirmations-and-reminders)
    - [Sending Appointment Confirmations and Reminders](https://knowledge.writeupp.com/en/patient-communication#sending-appointment-confirmations-and-reminders)
    - [Managing Appointment Communications](https://knowledge.writeupp.com/en/patient-communication#managing-appointment-communications)
    - [Other Appointment Communications](https://knowledge.writeupp.com/en/patient-communication#other-appointment-communications)
    - [Managing Emails](https://knowledge.writeupp.com/en/patient-communication#managing-emails)
    - [Sending Emails](https://knowledge.writeupp.com/en/patient-communication#sending-emails)
    - [SMTP](https://knowledge.writeupp.com/en/patient-communication#smtp)
    - [Managing SMS Messages](https://knowledge.writeupp.com/en/patient-communication#managing-sms-messages)
    - [Sending SMS Messages](https://knowledge.writeupp.com/en/patient-communication#sending-sms-messages)
    - [Internal Messaging](https://knowledge.writeupp.com/en/patient-communication#internal-messaging)
    - [Managing Direct Messages](https://knowledge.writeupp.com/en/patient-communication#managing-direct-messages)
    - [Sending Direct Messages](https://knowledge.writeupp.com/en/patient-communication#sending-direct-messages)
    - [Text Credits](https://knowledge.writeupp.com/en/patient-communication#text-credits)
- [Online Booking](https://knowledge.writeupp.com/en/online-booking#main-content)

    - [Online Booking 2.0](https://knowledge.writeupp.com/en/online-booking#online-booking-2-0)
    - [The Client Portal - Part of the Online Booking 2.0 Add-On](https://knowledge.writeupp.com/en/online-booking#the-client-portal-part-of-the-online-booking-2-0-add-on)
    - [Your Online Booking Subscription](https://knowledge.writeupp.com/en/online-booking#your-online-booking-subscription)
    - [Timetabling](https://knowledge.writeupp.com/en/online-booking#timetabling)
    - [Online Booking FAQs](https://knowledge.writeupp.com/en/online-booking#online-booking-faqs)
    - [Classic Online Booking](https://knowledge.writeupp.com/en/online-booking#classic-online-booking)
- [Video Consultations](https://knowledge.writeupp.com/en/video-consultations#main-content)

    - [Information for Clients](https://knowledge.writeupp.com/en/video-consultations#information-for-clients)
    - [Video Consultation Appointments](https://knowledge.writeupp.com/en/video-consultations#video-consultation-appointments)
    - [Security for Video Consultations](https://knowledge.writeupp.com/en/video-consultations#security-for-video-consultations)
    - [Communications for Video Consultations](https://knowledge.writeupp.com/en/video-consultations#communications-for-video-consultations)
    - [Setting up Video Consultations](https://knowledge.writeupp.com/en/video-consultations#setting-up-video-consultations)
    - [Troubleshooting for Video Consultations](https://knowledge.writeupp.com/en/video-consultations#troubleshooting-for-video-consultations)
    - [Before the Call](https://knowledge.writeupp.com/en/video-consultations#before-the-call)
    - [During the Call](https://knowledge.writeupp.com/en/video-consultations#during-the-call)
    - [Video Consultations FAQs](https://knowledge.writeupp.com/en/video-consultations#video-consultations-faqs)
- [Task Management](https://knowledge.writeupp.com/en/task-management#main-content)

    - [Managing and Using Tasks](https://knowledge.writeupp.com/en/task-management#managing-and-using-tasks)
- [Privacy & Data Security](https://knowledge.writeupp.com/en/privacy-data-security#main-content)

    - [GDPR and Consent](https://knowledge.writeupp.com/en/privacy-data-security#gdpr-and-consent)
    - [Your Data and Security](https://knowledge.writeupp.com/en/privacy-data-security#your-data-and-security)
    - [Two-Factor Authentication](https://knowledge.writeupp.com/en/privacy-data-security#two-factor-authentication)
    - [HTTPS and Signing In](https://knowledge.writeupp.com/en/privacy-data-security#https-and-signing-in)
    - [Access Requests](https://knowledge.writeupp.com/en/privacy-data-security#access-requests)
    - [WUID](https://knowledge.writeupp.com/en/privacy-data-security#wuid)
    - [Frequently Asked Questions](https://knowledge.writeupp.com/en/privacy-data-security#frequently-asked-questions)
- [Reporting & Data](https://knowledge.writeupp.com/en/reporting-data#main-content)

    - [Leaving Us?](https://knowledge.writeupp.com/en/reporting-data#leaving-us)
    - [Your WriteUpp Reports](https://knowledge.writeupp.com/en/reporting-data#your-writeupp-reports)
    - [Importing Data into WriteUpp](https://knowledge.writeupp.com/en/reporting-data#importing-data-into-writeupp)
    - [Exporting Data out of WriteUpp](https://knowledge.writeupp.com/en/reporting-data#exporting-data-out-of-writeupp)
    - [Reporting and Data FAQs](https://knowledge.writeupp.com/en/reporting-data#reporting-and-data-faqs)
- [WriteUpp for iOS & Android](https://knowledge.writeupp.com/en/writeupp-for-ios-android#main-content)

    - [Introducing the WriteUpp App](https://knowledge.writeupp.com/en/writeupp-for-ios-android#introducing-the-writeupp-app)
    - [Using the Diary and Managing Appointments in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android#using-the-diary-and-managing-appointments-in-the-app)
    - [Creating and Editing in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android#creating-and-editing-in-the-app)
    - [Managing your Patients in the App](https://knowledge.writeupp.com/en/writeupp-for-ios-android#managing-your-patients-in-the-app)
    - [Security and Troubleshooting](https://knowledge.writeupp.com/en/writeupp-for-ios-android#security-and-troubleshooting)
- [Stripe Integration](https://knowledge.writeupp.com/en/stripe-integration#main-content)

    - [Introduction to Stripe](https://knowledge.writeupp.com/en/stripe-integration#introduction-to-stripe)
    - [Switching from Square](https://knowledge.writeupp.com/en/stripe-integration#switching-from-square)
    - [Connecting your Stripe Account](https://knowledge.writeupp.com/en/stripe-integration#connecting-your-stripe-account)
    - [Stripe Fees](https://knowledge.writeupp.com/en/stripe-integration#stripe-fees)
    - [The Stripe reader](https://knowledge.writeupp.com/en/stripe-integration#the-stripe-reader)
    - [Stripe Online Payments](https://knowledge.writeupp.com/en/stripe-integration#stripe-online-payments)
    - [Stripe FAQs](https://knowledge.writeupp.com/en/stripe-integration#stripe-faqs)
- [CloudRx Integration](https://knowledge.writeupp.com/en/cloudrx-integration#main-content)

    - [Introduction to CloudRx](https://knowledge.writeupp.com/en/cloudrx-integration#introduction-to-cloudrx)
- [scan.com Integration](https://knowledge.writeupp.com/en/scan-com-integration#main-content)

    - [Introduction to scan.com](https://knowledge.writeupp.com/en/scan-com-integration#introduction-to-scan-com)
- [Mailchimp Integration](https://knowledge.writeupp.com/en/mailchimp-integration#main-content)

    - [How to Connect to Mailchimp](https://knowledge.writeupp.com/en/mailchimp-integration#how-to-connect-to-mailchimp)
- [Other Integrations](https://knowledge.writeupp.com/en/other-integrations#main-content)

    - [The WriteUpp Open API](https://knowledge.writeupp.com/en/other-integrations#the-writeupp-open-api)
    - [Square](https://knowledge.writeupp.com/en/other-integrations#square)
    - [Xero](https://knowledge.writeupp.com/en/other-integrations#xero)
    - [Healthcode](https://knowledge.writeupp.com/en/other-integrations#healthcode)
    - [Microsoft 365](https://knowledge.writeupp.com/en/other-integrations#microsoft-365)
    - [Heidi](https://knowledge.writeupp.com/en/other-integrations#heidi)
    - [Physitrack](https://knowledge.writeupp.com/en/other-integrations#physitrack)
    - [Wibbi](https://knowledge.writeupp.com/en/other-integrations#wibbi)
- [Troubleshooting](https://knowledge.writeupp.com/en/troubleshooting#main-content)

    - [Troubleshooting](https://knowledge.writeupp.com/en/troubleshooting#troubleshooting)
    - [Trouble Logging In](https://knowledge.writeupp.com/en/troubleshooting#trouble-logging-in)
    - [Troubleshooting FAQs](https://knowledge.writeupp.com/en/troubleshooting#troubleshooting-faqs)
- [Release Notes](https://knowledge.writeupp.com/en/release-notes#main-content)

    - [Latest Releases](https://knowledge.writeupp.com/en/release-notes#latest-releases)

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